Effective Date: 22-11-2014
Shipping Policy
- Processing Time: We strive to process and dispatch all orders within 3-7 business days after the order is placed.
- Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout.
- Delivery Time: Delivery times vary based on the shipping destination and are estimated at checkout. Typically, orders arrive within 5-10 business days after dispatch, depending on location.
- Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your order’s delivery status.
Delivery Conditions
- Address Accuracy: Please ensure that all shipping information provided is correct. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
- Delivery Attempts: Our delivery partners will attempt to deliver your order per their standard procedures. If a delivery is missed due to customer unavailability, further instructions will be provided by the delivery service.
Delays and Exceptions
- Unexpected Delays: Delivery times may be subject to delays due to factors such as weather, customs clearance, or logistical issues. While we aim to meet the estimated delivery timeline, delays beyond our control may occur.
- Restricted Areas: Some regions may have restrictions or additional fees due to remote location surcharges. If applicable, you will be informed before the order is dispatched.
Lost or Damaged Items
- Lost Packages: If your package is lost in transit, please contact us at hello@giorgettiatelier.com. We will assist you in filing a claim with the courier and will ensure that you receive a replacement or refund.
- Damaged Items: If an item arrives damaged, please contact us within 48 hours of receipt at return@giorgettiatelier.com with photos of the damage. We will arrange a replacement or refund as appropriate.
For any questions or further assistance with your shipment, please contact:
- Email: hello@giorgettiatelier.com
- Phone: +91-9053492688
- Address: Shop No. 141, Sukham Tower, Alwar Bypass, Bhiwadi, Alwar, Rajasthan, 301019
Thank you for choosing Giorgetti Atelier! We look forward to delivering your order safely and promptly.
